Crew Resource Management
CRM refers to the effective use of all available resources; human resources, hardware and information, to achieve a safe and efficient operation. CRM training in turn, is specifically focused on the development of knowledge and skills related to human performance. On completion of this module the learner must be able to demonstrate an understanding of the origins of CRM and its relevance in the field of aviation.
The learner must understand the implications and need for continual situational awareness. The learner must understand why working together i.e. teamwork, is important. The learner must know how human factors contribute to errors that can compromise the safety of the operation.